How to Log In to Your Website

When your site has been launched, and an administrator account has been created for you, logging in to your website allows you to make edits to pages and/or blog posts, check form entries, edit products and more depending on what your site has been set up to do. To log into your site, simply do the following:

  1. Enter in the domain name of your website in the browser address bar like you normally would in order to visit your website, but add “/wp-admin” to the end of your website domain, so it displays as so – (www.domainname.com/wp-admin). You can also use (www.domainname.com/wp-login.php) to arrive at the same login screen as the first method.

  2. Here you will be able to enter your username and password, and so long as you remember your username, request a password reset link.

  3. If you do not yet have an account to your website, you can request one by submitting a ticket or contacting us for assistance. If you do not remember your username, you can similarly submit a ticket, and we will e-mail your login credentials to you with a new temporary password that you can change once you are logged in.

How to Create a New User Account

If you have an account of your own, but would like to create new user accounts to your website for employees, partners, or any third party members, you can create a new account by doing the following:

  1. Log in to your website user account (Note: you must have an administrator level account) by going to www.yourwebsite.com/wp-admin and entering your username and password. If you have more questions about logging in, you can read more here.

  2. Once you are on the dashboard page, you are now on what is known as the backend of your website. You should notice a dark grey bar that runs along the top of your website that from the left corner going right has a WordPress logo, a home icon with the name of your website, and then a few items to the right, there is a plus sign that is labeled “New”. Hover over the “New” button and a dropdown menu will appear with the option labeled “User” towards the bottom of the dropdown menu. Click on the “User” label on that dropdown menu.

  3. Once you are on the new user page, you will be prompted to enter in the username of the account, and the e-mail which are both required fields to fill out. The name and website fields below are optional.

  4. The user account you are creating will have an auto-generated password unless you would like to enter in a customized password which you can do by clicking the “Show Password” button and typing in the desired password. If the password you enter is not complex enough, for security reasons, you will need to check a box that confirms the use of a weak password to assure you understand the security risk of using weak passwords.

  5. Keeping the box that reads “Send the new user an email about their account” will make sure the user will be notified about their new account via the e-mail you entered in Step 3, and they will also get a link to login within that e-mail. They will also be able to change their password to make it their own.

  6. The “Role” option lets you choose what kind of permissions this account will have on the website, and the Role options are ordered by level of access. Administrator accounts have full permissions to create, edit, and delete any content, manage plugins and themes, edit code and delete other user accounts. Editors can create, edit, delete, and publish both pages and posts and moderate the comments on those pages and posts. Authors can simply add and edit their own blog posts. Contributors can read all posts, as well as delete and edit their own posts, but they can not upload any media files to their posts.

  7. Once you have finished these steps, click the “Add New User” button to publish the new account. The user will receive their e-mail notification within an hour or less, and they will now be able to log in to your website.

How to Add Products

If you have an e-commerce site, and have new products that you would like to add to your site for sale, you can do so with the following steps:

  1. Log in to your website at www.yourwebsite.com/wp-admin with your account username and password. If you need assistance on how to log in, you can read more here.

  2. There is a dark grey bar at the top of the site once you are logged in, and there you will find a label with a plus sign icon, and the word “New” which you will hover over to show a dropdown menu, and click “Product.” This will take you to the page where you will be able to add a new product.

  3. The field at the top of the page that says “Product name” is where you enter in the name of the product as you would like it displayed on the website.

  4. Below the product name field is a large paragraph style text area where you will enter the description of the product. Include specifications and any copywriting that you will want to display under the title of the product on your website. You should also copy and paste this text into the “Product short description” box at the bottom of the page.

  5. At the right side of the screen, you will need to check off the appropriate product categories that the product fits into, and you can also create new categories.

  6. Add your product image to the “Product Image” box towards the bottom of the right options sidebar. This will be the thumbnail of the product that displays on your website. Product gallery images will be available to customers on the product page as additional images of the product to click through.

  7. There is a tab under the large text area, and above the product short description tab that is labeled “Product data” where all of your price information, product options, and inventory is input and managed. At the top of the tab, there is a dropdown menu which should read “Simple Product” by default. If your product has options for the customer to select, like color variations, size variations, etc. then you will need to select “Variable Product” on this dropdown menu, otherwise it will be appropriate to continue with “Simple Product” selected.

For Simple Products:

  1. Under the General tab, the “regular price” field is where you will enter the price charged to customers when they buy your product. If you enter a “sale price” the sale will be actively running, and will supersede the regular price. You can schedule the sale price to only be active between certain dates if you click the “schedule” hyperlink next to the sale price field.

  2. If you want the product to be out of stock on your site after a certain amount is ordered, click the Inventory tab underneath the General tab, and make sure the checkbox that says “Enable stock management at product level” is enabled. You will then be able to enter the inventory you have in stock. Enter the number of inventory left after which you want the product to display being low in stock on your website in the low stock threshold field or leave it blank to ignore this option. You can also allow or disable backorders for once the product goes out of stock. Adding a SKU to the product is for your reference and inventory management, and is optional.

  3. Once you are done, make sure you click the blue “Publish” button to make your product live and available for sale on your website. This button is towards the top of the right sidebar. If the product has already been published, this button will read “Update”. If you would like to save the product details, but not allow customers on your site to see the product, you can instead click the “Save Draft” button, and return to this product page at any time to Publish the product.

For Variable Products:

  1. If you have one or more options for customers to choose from when buying your product, then after making sure the Product data tab is set to “Variable Product” you will want to select the attributes tab to start inputting the product options.

  2. In the attributes tab, click the “Add” button. Two fields, with two checkboxes will appear. The name of your attribute should be the name of the option (ex: Color, Size, etc.). The values box is where you enter all of the available choices (Red, Blue, etc.) but these must be separated with the “|” divider character on your keyboard rather than commas. Make sure both checkboxes on the attributes tab are selected so that the product options are visible on the site, and that the options will be used for variations. Before leaving, click the blue “Save Attributes” button.

  3. After completing the last step, you will move on to the Variations tab, underneath the Attributes tab. Select the dropdown menu that says “Add Attribute” and change it to “Create variations from all attributes” then click the “Go” button.

  4. A pop-up may display that asks if you are sure about continuing. Click “Ok” to proceed past this pop-up. Note that you can only create 50 variations at one time. If you have more than 50 product variations you will need to repeat Step #3 until all of your variations are created. To know how many variations your product has, you multiply the amount of options within each attribute by one another (ex: Color: Red, Blue, Green = 3, and Size: Small, Medium, Large = 3, so 3×3=9. If these were your attributes, you would have 9 total variations).

  5. Each project will be listed as a dropdown tab. You can proceed to enter in all of the pricing, inventory, and specification information for each product variation. If you would like to enter in information that will be applied to all of your product variations, you can access bulk actions via the dropdown menu that says “Add Variation”. You will be able to do things like set a price for all of the product variations, or turn stock/inventory management on for all of the product variations, or you can enter in this information individually. Once you have entered this information, hit the blue “Save Changes” button.

  6. Once you are done, make sure you click the blue “Publish” button to make your product live and available for sale on your website. This button is towards the top of the right sidebar. If the product has already been published, this button will read “Update”. If you would like to save the product details, but not allow customers on your site to see the product, you can instead click the “Save Draft” button, and return to this product page at any time to Publish the product.